Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of StreamPar ("we," "us," or "our") website and services. By creating an account, making a purchase, or using our services, you agree to:

• Be bound by these Terms and our Privacy Policy
• Comply with all applicable laws and regulations
• Use our services in accordance with our guidelines
• Accept responsibility for your account activity

2. Description of Services

StreamPar provides:

• Viewer Growth Services: Authentic viewers for live streaming platforms
• Engagement Tools: Features to increase stream interaction
• Analytics: Insights and performance tracking
• Support: Customer assistance and technical help

Platform Support

We currently support Twitch and Kick streaming platforms. Services are designed to comply with each platform's terms of service and community guidelines.

3. Account Registration

Eligibility

To use StreamPar, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Maintain the security of your account credentials
• Have legal authority to enter into this agreement

Account Responsibility

• You are responsible for all activity under your account
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Maintain accurate and up-to-date account information

4. Service Usage Guidelines

Permitted Uses

• Growing your legitimate streaming audience
• Enhancing viewer engagement on your content
• Promoting your streaming brand and community
• Using analytics to improve your content strategy

Prohibited Activities

5. Payment Terms

Pricing and Billing

• All prices are listed in USD and include applicable taxes
• Payment is processed securely through Stripe
• Services begin after successful payment verification
• Prices may change with 30-day notice

Refund Policy

• 30-Day Guarantee: Full refund if unsatisfied with results
• Service Issues: Refund or credit for technical problems
• Cancellation: Prorated refunds for unused services
• Violation: No refund for terms of service violations

6. Service Delivery

Performance Standards

• Delivery Time: Services typically begin within 5-10 minutes
• Completion: Full delivery within specified timeframe
• Quality: Real, engaged viewers from authentic sources
• Uptime: 99.9% service availability guarantee

Service Limitations

While we strive for excellence, please note:

• Results may vary based on content quality and timing
• Platform algorithm changes may affect performance
• External factors beyond our control may impact delivery
• Some viewers may engage more than others

7. Intellectual Property

StreamPar Property

• Website design, software, and technology are our property
• Trademarks, logos, and brand elements are protected
• You may not copy, modify, or redistribute our materials
• License to use is limited to services provided

Your Content

• You retain ownership of your streaming content
• You grant us permission to deliver services to your streams
• You're responsible for content compliance with platform rules
• We may terminate services for inappropriate content

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Data Usage

• We collect minimal data necessary for service delivery
• Your streaming URLs are used only for providing services
• Payment information is securely processed by Stripe
• We do not sell or share personal data with third parties

9. Limitation of Liability

10. Termination

Your Rights

• Cancel services at any time through your account
• Download your data before account deletion
• Request refunds according to our refund policy

Our Rights

We may suspend or terminate services for:

• Violation of these terms or platform policies
• Fraudulent or illegal activity
• Abuse of our systems or staff
• Non-payment of fees
• Legal or regulatory requirements

11. Dispute Resolution

Informal Resolution

For any disputes, please contact our support team first. We'll work in good faith to resolve issues quickly and fairly.

Formal Disputes

• Disputes will be resolved through binding arbitration
• Governed by the laws of [Your Jurisdiction]
• Arbitration conducted by recognized arbitration service
• Class action lawsuits are waived

12. Changes to Terms

We may update these terms to reflect:

• Changes in our services or features
• Legal or regulatory requirements
• Industry best practices
• User feedback and improvements

We will notify you of material changes via:

• Email notification to your account
• Website announcement
• In-app notification
• 30-day advance notice for significant changes

13. Contact Information

14. Miscellaneous

Entire Agreement

These terms, along with our Privacy Policy, constitute the entire agreement between you and StreamPar.

Severability

If any provision is found unenforceable, the remaining terms continue in full effect.

Assignment

You may not assign your rights under these terms. We may assign our rights with notice.

Force Majeure

Neither party is liable for delays caused by circumstances beyond reasonable control.

These terms are effective as of January 1, 2025. By using StreamPar services after this date, you acknowledge that you have read, understood, and agree to be bound by these terms.